Privacy Policy

1. Information Collection

• Personally Identifiable Information: When you register an account, place an order, participate in promotions, or contact customer service, we may collect your name, email address, phone number, and shipping address.
• Payment Information: To complete transactions, we collect payment card details, which are processed and stored by our third-party payment processors. We do not directly store complete payment card information.
• Browsing and Usage Information: Through cookies and log files, we collect browser type, operating system, IP address, pages visited, duration of stay, and links clicked when you use our website.
• Other Information: You may choose to provide additional information such as shoe size preferences and style preferences to help us provide more personalized services.

2. Information Usage

• Process orders, deliver products, and provide customer service
• Improve website functionality and user experience based on usage patterns
• Provide personalized product recommendations based on browsing history and purchase records
• Send order confirmations, shipping updates, and promotional notifications via email
• Comply with legal obligations and protect our legitimate rights and interests

3. Information Sharing

• Service Providers: We share necessary information with third-party service providers (logistics companies, payment processors, technical service providers) solely to fulfill their service obligations.
• Legal Requirements: We may disclose personal information in response to legal obligations, judicial procedures, or government requests.
• Corporate Transactions: In case of mergers, acquisitions, or asset sales, your information may be transferred as part of the transaction, with guarantees that recipients will comply with this policy.

We will not share your personal information with any other third parties without your explicit permission.

4. Information Protection

We implement reasonable security measures to protect your personal information from unauthorized access, use, disclosure, or tampering, including encryption technology, access controls, and security audits. However, due to the open nature of the Internet, we cannot guarantee absolute security of your information.

5. Your Rights

• Access and correct your personal information
• Request deletion of your information under applicable legal circumstances
• Withdraw consent for information collection and use (may affect service provision)
• Request restriction of processing of your personal information
• Request your information in a structured, commonly used, and machine-readable format

6. Cookies Policy

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help identify your device and remember preferences. You can adjust browser settings to refuse cookies, though this may affect some website functions.

7. Minors' Privacy

Our website does not provide services to minors. If we inadvertently collect personal information of minors, we will take immediate measures to delete such information.

8. Policy Updates

We may update this privacy policy periodically. When changes occur, we will post the updated policy on our website with a revised effective date. We recommend reviewing this policy regularly.

9. Contact Information

If you have any questions or need to exercise your rights, please contact us at:

soelegantsole@gmail.com